Contact Us

Before you contact us, we recommend you take a look at these links:
Frequently Asked Questions Questions & Answers

Still can't find an answer? You can contact us using these links:


You can send us an Ask on Tumblr, and we will get back to you. We may publish the answer to help other users - if you don't want us to do that, just say so!

You can also follow our Tumblr for news and updates, and information on any bugs or downtime.

Mail icon

Alternatively, you can send us an email. This is the best option if you need to attach screenshots of a problem you're having, or a file that you can't upload.

Please send your email from the email address used for your SFS account!


You can send us a DM on Twitter, and we'll get back to you.

You can also follow us on Twitter for news and updates, as well as information on any bugs or downtime.

As far as possible, we will respond to all messages within a week. We will do our best to respond to messages in any language.